Severe realtime update disruption
Minor incident
Trading Platform
2023-11-14 13:31 CET
· 5 hours, 12 minutes
Updates
Resolved
November 14, 2023 · 18:41 CET
The Third-party service provider resolved their incident. The platform is fully functional again.
Update
November 14, 2023 · 16:23 CET
The third-party service provider is again experiencing problems, which impact the real-time updates of the platform.
De-escalate
November 14, 2023 · 15:02 CET
The third party integration is fully working again. Incident is downgraded and the team is actively monitoring the situation for further degradations.
Issue
November 14, 2023 · 14:09 CET
We are currently experiencing an issue with a 3rd party service provider, which impacts the live updates on the platform.
The team is currently investigating the issue.
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