Email notifications for some demands are not sent out
Minor incident
Trading Platform
2021-12-02 08:00 CET
· 9 hours, 11 minutes
Updates
Resolved
December 2, 2021 · 17:11 CET
A final fix was deployed and all systems are operating normal again.
Update
December 2, 2021 · 12:39 CET
Issue is partially fixed in the production system:
- Fixed: Email functionality is restored for creation and traded events for single demands
- Open: We are currently working on a fix for MRPFs and spread emails
Issue
December 2, 2021 · 10:48 CET
We are currently investigating why some transactional e-mails are not sent out.
Current assumption:
The email is not sent out to internal and external recipients if the delivery period does not resolve to a standard label like Cal22.
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