Email notifications for some demands are not sent out
Minor incident Trading Platform2021-12-02 08:00 CET · 9 hours, 11 minutes
ResolvedDecember 2, 2021 · 17:11 CET
A final fix was deployed and all systems are operating normal again.
UpdateDecember 2, 2021 · 12:39 CET
Issue is partially fixed in the production system:
- Fixed: Email functionality is restored for creation and traded events for single demands
- Open: We are currently working on a fix for MRPFs and spread emails
UpdateDecember 2, 2021 · 11:02 CET
We identified the issue and are currently testing the fix.
IssueDecember 2, 2021 · 10:32 CET
We are currently investigating why some transactional e-mails are not sent out.
The email is not sent out to internal and external recipients if the delivery period does not resolve to a standard label like Cal22.