Platform availability
Major incident
Trading Platform
Connect API
2022-04-04 10:46 CEST
· 54 minutes
Updates
Resolved
April 4, 2022 · 13:46 CEST
We identified the root cause and took mitigation measures. Platform is stable again. Some demands created before 12:00 might still show the faulty expiration behavior.
De-escalate
April 4, 2022 · 12:16 CEST
We identified the root cause and took mitigation measures. Platform is stable again, some already created demands might still show the faulty expiration behavior.
Investigating
April 4, 2022 · 11:30 CEST
The incident is still ongoing. We are investigating platform stability and faulty demand expiration.
Investigating
April 4, 2022 · 10:50 CEST
We encountered a short downtime of the trading server causing demands not expiring properly. The platform is up and running again, we are investigating currently the root cause.
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